Logistics and Project Management in India
NAPS, a logistics company in India, provides complete start-up and ongoing operations management in India, taking care of all essential administrative logistics. At NAPS we have proven to be a strategic partner for our client’s project management in India. We offer continuous human resources solutions, governmental and corporate compliance. We protect our clients from excessive India taxes and minimize risk for other liabilities that come with doing business on foreign lands. Fulfilling these administrative tasks are critical to ensure the success of your service operation.
With the help from NAPS, your operation can be set up in less than 8 weeks! By utilizing our services, our clients can take advantage of the lower operation cost in India and focus on training, quality and project management. India offers an experienced workforce in IT service operations with excellent English. Let NAPS take care of logistics management. India is the prime location to outsource IT-enabled services. Stay competitive and reach ultimate customer satisfaction. Find out more by contacting NAPS today!
CASE STUDY
Customer Service is Essential. Focus Resources on Quality Control and Training with NAPS as Your Trusted Partner Abroad.
We are in a thin margin business and good people are to find. The ability to find affordable talent is crucial to our growth. We had researched outsourcing some of our key back office processes, but did not feel comfortable handing over our processes to a sub contractor. We do not do it in the U.S. so why would we do it abroad?
Our customers demand a certain level of quality and that is just something we cannot see ourselves entrusting to someone else’s management. However, we quickly found that seeking to take advantage of talent abroad, on our own, was going to be expensive, really expensive. It would have required us to hire international operations and HR staff familiar with laws and labor regulations specific to the region before we could even think about setting up shop. Not to mention trying to negotiate leases, procure equipment, all in a foreign land. The logistics and start up costs associated with this solo model were prohibitive, leading us to abandon the plan altogether.
Then NAPS came into the equation. We initially thought NAPS was just another outsourcing firm. Far from it. We were pleasantly surprised to find that they had an international staff in place that was able to recruit according to our job descriptions, negotiate aggressively with local vendors and help us get our infrastructure in place rapidly. NAPS helped us get off the ground and actually ramp to small-scale production in less than 2 months. We figured it would take us 2 years to open up our own office abroad if we did it on our own.
NAPS’ exceptional international HR expertise and infrastructure experience allowed us to focus nearly all of our resources on training and quality control. They have enabled what we previously thought was impossible for a small business our size. We consider NAPS to be a critical strategic partner as we continue to grow both our domestic and international operations.
Darius Shayegan, Director of Client Services
CHMB