Knowledge Process Outsourcing (KPO) India

NAPS specializes in assisting companies who are interested in knowledge process outsourcing. India has government support for IT foreign ownership and focuses its education on IT skill development. Nearly 75,000 of India’s annual collegiate graduates are proficient in English and strong candidates for KPO. India delivers highly educated and trained technical professionals. KPO in India flourished as foreign companies began recognizing the necessity for IT and the benefits of customer service solutions 24 hours a day.

NAPS provides services for all essential non-core administrative logistics, primarily with KPO in Hyderabad, this way our clients benefit from focusing on their core business, while reducing expenses, and letting NAPS handle Human resources, corporate and governmental compliance to ensure a smooth and successful operation.

BPO in India is good for technical aspects whereas the development of the KPO sector focuses on the complexity of business processes and requires application experts.

KPO is an extension of BPO with more business involvement rather than just outsourcing certain processes. Offshoring KPO to India reduces your expenses and is a value added mechanism for companies. This is a cost-effective solution for your company to grow and remain profitable in the competitive global market today. Your highly skilled staff consists of the following experience: advanced analytical thinking, technical skills and the ability to make small business-based decisions. These are people with MBA’s, medical, engineering, design and other specialist business skills, all with excellent English language skills. It is not just about having IT-enabled services skills.

According to the National Association of Software and Services Companies (NASSCOM), India will hold 70% of the KPO sector by 2010. For more information about endless KPO opportunities in India, contact NAPS today!